Need help?
By phone
24 hours / 7 days
Montreal and surroundings : 514 527-0140
Everywhere in Quebec : 1 800 461-0140
To contact the team or for administrative requests, please fill out this form :
Dissatisfaction and Complaints
At the Information and Referral Center of Greater Montréal (IRCGM), we place great importance on the quality of our services and the satisfaction of our users. Your feedback matters to us, and we are committed to considering any dissatisfaction or complaint regarding our services.
How to Submit a Dissatisfaction or a Complaint
You can share your dissatisfaction or file a complaint by filling out the designated form and sending it by email to the following address: plaintes@crgm.ca
👉 Dissatisfaction and Complaint Form
To ensure your request is processed quickly and efficiently, please make sure that all fields in the form are properly completed.
Need Help?
If you would like more information or assistance in submitting your dissatisfaction or complaint, we encourage you to consult the brochure provided by the ministère de la Santé et des Services sociaux (French only).